About Us

We provide comprehensive IT services in New England – focusing first and foremost on cybersecurity.

The Hero Backstory

Hero was founded on a single guiding principle: cybersecurity is the most important part of IT management and cannot be overlooked. While other IT services like helpdesk support and cloud solutions can vary in importance from client to client, cybersecurity is a non-negotioable.

Our ultimate goal is to develop a culture of cybersecurity at our clients' businesses that is so integrated to their systems and staff that defending company data is second-nature. We believe your cybersecurity should be so seamless that you forget about it altogether.

we'll keep your data safe

Meet Your Cybersecurity Experts

We're proud to have built a team of cybersecurity professionals that leverage both technical expertise and years of experience to the benefit of our clients. Nothing makes us proud than the many security-incident-free years we've achieved for the businesses we work with.

Freddy Hampton

Director of Services & Support

Sophie Mejia

Regional Vice President

jimmie vaughan

General Manager

michael harrel

Director of Services & Support

lydia cox

Marketing Manager

rafael mccall

Virtual IT Director

roderick alvarez

Client Services Manager

dominick newman

Senior Solutions Consultant

rebekah reyes

Engineer

Why Our Clients Trust Us With Their Cybersecurity

We Stay Out Of The Way

Outside of our review meetings (your choice of monthly, quartely or annual intervals), we don't bother you with the nitty-gritty details of cybersecurity management. Our team works dilligently in the background to keep your business secure and productive.

We Only Do What Is Necessary

Our goal is to ensure you're secure, not sell you the latest cybersecurity gimmicks you don't really need. If your business' security needs can be met by our range of standard solutions and best practices, then we won't bother complicating the process any further.

We Speak Your Language

We don't bother using cybersecurity jargon or technical language when we need to talk to you about IT. We speak in clear terms in the context of how it affects you, your staff and your business, ensuring you know what you need to know.

We’re Always Here To Help

Although our goal is to ensure you never face a cybersecurity incident, that doesn't mean we're hard to het a hold of. Whether you have a simple question about your IT or want to start a longer conversation, our team is always here when you need to get in touch.

We Work Proactively To Prevent Incidents

Proper cybersecurity requires active management and careful attention to your business' daily operations. Our team monitors and maintains your systems to minimize the risk of any cybersecurity-related incidents, and responds immediately when necessary.

Our Services Extend Beyond Cybersecurity

While cybersecurity is the foundation and focus of your IT services, that doesn't mean we're a one-trick-pony. We can assist with a range of other IT solutions and IT projects, and advise on any questions you may have about business technology—all you have to do is ask.

Let's Put Your Cybersecurity Concerns To Rest.

You can't afford to spend your days worrying about your business and whether it's secure, Let us take care of your cybersecurity so you can focus on managing your team, gaining clients, and growing your business.

Call (855) 643-3889 today or click the button below to book an introductory call. We’re ready to secure your IT systems.